Velox Networks Pte Ltd is located in Singapore with staff working from home in the Philippines and UK. Velox Networks provides end-to-end communication solutions to companies of all sizes within Singapore and South East Asia. As a licensed Telecommunication Provider (IMDA), our primary offering is a cloud-based telephony solution which includes fully featured high end PBX functionality i.e. voicemail-to-email, call recording, Groups, Auto Attendant, Fax, Cost Centers and much more with zero capital investment.
A Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. Responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.
Philippines Contract - Full Time